Recent Posts

SEPTEMBER is National Preparedness Month

9/1/2017 (Permalink)

September is National Preparedness Month!!  SERVPRO of St. Augustine wants to incourage individuals, families, businesses and communities to take action! September is an ideal time for individuals and families to update their emergency supply kits and family emergency plans and to become better informed about different threats and local emergency plans.  Many things can change over the course of a year, and it is imperative that the entire family have the most up-to-date emergency contact information and a family emergency plan as they head back to school and work.  It’s about talking to your families and figuring out what you should do if an emergency happens in your community.  Where will we meet?  What emergency supplies will we need and where should we keep them?

One simple thing that individuals and families can do to be prepared is to have a family emergency plan.  To develop one we should ask ourselves some important questions such as, “In the event of an emergency, is there a safe place for my family to meet?”  This is especially important if you aren’t allowed back into your home or neighborhood.  “What is the evacuation location and plan of my child’s school?”  “Does everyone in the family have one another’s contact information and the contact for an out-of-town relative to take roll-call?”

One of our missions at SERVPRO® of St. Augustine has always been to contribute to the communities where we live and work. This month we have an extraordinary opportunity to make a difference by joining forces with companies and communities throughout Northeast Florida to help prepare our families, friends, colleagues, neighbors and communities for emergencies, whether naturally occurring or man-made.

Flood and Water Damage Restoration in St. Augustine

7/20/2017 (Permalink)

With knowledge and compassion, SERPVRO of St. Augustine understands that a water emergency needs urgency and sensitivity.  SERVPRO of St. Augustine answers your call 24/7 with an accurate assessment and easy to understand explanations of the restoration process.  We identify the damage and explain the process. Thorough treatment and respect, SERVPRO of St. Augustine uses state-of-the-science equipment for drying, dehumidifying, deodorizing, disinfecting water and flood damage.

Our IICRC certified technicians use state of the art technology and equipment which offers superior drying based on the science of Psychometrics. This proven, scientific process measures the dryness of the walls, carpet, and other materials. These measurements are recorded in a log and help our technicians monitor the drying process of your property.

SERVPRO of St. Augustine will monitor and mitigate water damage to your property.  Don’t be flooded with worry and water! Don't wait, call SERVPRO of St. Augustine immediately. When water is on the move, timing is most critical. We have served the St. Augustine and St. Johns County communities for 35 years.  Call (904) 829-0665 for water emergency service you can trust and depend on.

Flood and Water Damage Restoration in St. Augustine

7/6/2017 (Permalink)

With knowledge and compassion, SERPVRO of St. Augustine understands that a water emergency needs urgency and sensitivity.  SERVPRO of St. Augustine answers your call 24/7 with an accurate assessment and easy to understand explanations of the restoration process.  We identify the damage and explain the process. Thorough treatment and respect, SERVPRO of St. Augustine uses state-of-the-science equipment for drying, dehumidifying, deodorizing, disinfecting water and flood damage.

Our IICRC certified technicians use state of the art technology and equipment which offers superior drying based on the science of Psychometrics. This proven, scientific process measures the dryness of the walls, carpet, and other materials. These measurements are recorded in a log and help our technicians monitor the drying process of your property.

SERVPRO of St. Augustine will monitor and mitigate water damage to your property.  Don’t be flooded with worry and water! Don't wait, call SERVPRO of St. Augustine immediately. When water is on the move, timing is most critical. We have served the St. Augustine and St. Johns County communities for 35 years.  Call (904) 829-0665 for water emergency service you can trust and depend on.

Help I have a Flood in My Home

6/6/2017 (Permalink)

Water damage can cost home owners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, the wood can rot and mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology. 

Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of St. Augustine's commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our professional production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

Call SERVPRO of St. Augustine and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business or insurance customer needs one of our large selection of biohazard removal services, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service.  Call us today at 904 829-0665.

Emergency Ready Profile

6/6/2017 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) will help insure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of St. Augustine as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time, and can same you a lot of time and money in the future.

Call SERVPRO St. Augustine to inquire about your ERP today (904) 829-0665

What You Need To Know About Mold

6/6/2017 (Permalink)

When there's water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health problems and can significantly damage your property.

The mold cleanup and restoration process begins when you call SERVPRO of St. Augustine at 904-829-0665. Ellen, Lisa, Lorie, or Robin will ask a series of questions to help determine the necessary equipment, personnel, and resources needed. 

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. 

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure. This helps keep mold spores from spreading and causing secondary damage.

Specialized filtration equipment captures microscopic, mold spores out of the air. SERVPRO of St. Augustine utilizes powerful air scrubbers and HEPA vacuums to prevent the spread of harmful mold spores while mold remediation is in progress.

The mold remediation process depends on the amount of mold growth and the types of surfaces it is growing on. Anti-fungal and antimicrobial treatments are used to eliminate mold colonies from forming. Removing and disposing of porous mold contaminated materials like drywall and flooring may be necessary when mold growth is heavy. 

SERVPRO of St. Augustine professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning products and techniques to sanitize your belongings. 

Depending on the level of mold damage drywall, sub-floors, and other building materials may be removed. Restoration may involve repairs such a reconstruction, replacing drywall, painting, and installing new carpet.

Questions ?

Call Ellen Taylor Today (904) 829-0665

Fire Safety at Work

3/2/2017 (Permalink)

Fire...something we never think can happen to you.....It can. Here are some tips for being ready if it does happen.

Although an emergency escape plan is not required for all businesses under the Occupational Safety and Health Administration (OSHA), it recommends your building have an emergency action plan to protect yourself, employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan.

Organize emergency preparedness procedures and share them with your employees.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure that all exits are marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation excersises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed evaluate how well the plan worked. You may need to make improvements.

Keeping your Tile Clean in the Workplace

3/2/2017 (Permalink)

Running any business can be a very demanding job. Sometimes owners get so caught up in the day-to-day running of the business that they forget about some other very important things, such as a spectacularly clean floor. There are huge benefits to having your tile and ground cleaned. If you have never experienced professional tile and grout cleaning, then you are in for a treat.

Benefit #1: The largest benefit to investing in this service, is that it will change the look of your whole business.

Benefit #2: The floor will look brand new, and your customers will take notice. 

Benefit #3: When your tile, and grout is clean, it changes the whole atmosphere of your business.

Benefit #4: When you properly clean your tile and grout you show your employees, and customers, how much you care about their safety and health because clean floors means that you properly removed the dirt and buildup from them and made your overall building much healthier. 

The floors will be cleaned, and then the grout would be sealed so that the dirt doesn't easily creep back into the grout. It is well worth the investment. Having your floors cleaned is an investment that will pay out over, and over again.

With proper maintenance, your floors will never get back to the dull, dirty look that they had before the cleaning. With the noticeable change of your tile and grout, the confidence in the way you do business may change forever. Your confidence is not the only thing that will increase, your customer’s confidence will increase also.

For more information on having your tile, and grout professionally cleaned, please contact us. We would be delighted to help you give your business a new look that you, and your customers will feel great about.

 

Get Rid of That Smokey Smell !

3/2/2017 (Permalink)

When there is a fire in your home or business it can be a devastating loss. Did you know that even after the fire is out, smoke can still damage other areas of the property? The smoky odor from a fire can make the entire home or business smell horrible and smoke damage, if left untreated, can often exceed fire damage in repair and replacement costs. Fire damage repairs must begin quickly to maximize effectiveness and minimize loss due to smoke damage. SERVPRO St. Augustine answers the call and immediately moves into action 24/7. Recognizing the trauma and emotional upset that occupants suffer, we work quickly and considerately to mitigate fire and smoke damage on salvageable property, such as household items, fixtures, metals and other contents. Our state-of-the science techniques and cleaning processes often prevent replacement costs, thereby reducing costs. Fire and smoke damage restoration requires knowledge and skill; our SERVPRO professionals have the expertise to do the job right.

Our trained professionals determine the full extent of fire damage, including the impact of smoke, heat and residues from fire and smoke. We keep home and business owners informed, helping to overcome their loss and restoring hope by explaining what can be saved and how, in a way property owners can understand what is happening, what to expect, and what they can do.

SERVPRO St. Augustine treatment always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect the floor and personal belongings. SERVPRO of St. Augustine uses state-of-the-science techniques and cleaning solutions that can dramatically increase the likelihood of saving property without needing to replace it.

 

Lightning...It Happens

3/2/2017 (Permalink)

According to the US Federal Emergency Management Acgency (FEMA), an average of 60 people every year are killed by lightning, and hundreds more are severely injured. Many times this injuries are due to misinformation.

Here are a few most common myths about lightning:

Myth: If it's not raining there is no danger from lightning.

Fact: Lightning can occur up to 10 miles outside of a rainstorm.

Myth: If you are inside, you are 100% safe from lightning.

Fact: A home or business is a safe place to seek shelter from a thunderstorm, as long as you avoid conduits of electricity, including phones with cords, electrical appliances, wires, TV cables, computers, plumbing, metal doors, and windows.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly. For example the Empire State Building gets hit at least 100 times per year.

Myth: A lightning victim is electrified. If you touch them, you'll be electrocuted

Fact: The human body does not store electricity