Recent Posts

Cleaning Up After A Fire

6/19/2018 (Permalink)

Need an estimate for fire damage? Call our office at (904) 829-0665

Inspection and Pretesting
The SERVPRO of St. Augustine Professional pretests while inspecting the property to determine the extent of fire damage and the scope of needed cleaning, restoration, and repairs.

  • The full extent of the smoke and fire damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made.
  • Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money!
  • What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Fire damage pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.
  • The most effective cleaning methods. What work procedures will restore the damaged materials?

Pretesting also allows the SERVPRO of St. Augustine Professional to focus on saving precious items or keepsakes for you.

Once the fire damage mitigation begins, the Franchise Professional will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”

Cleaning Tile and Grout On a Schedule for Best Results

6/19/2018 (Permalink)

Running any business can be a very demanding job. Sometimes owners get so caught up in the day-to-day running of the business that they forget about some other very important things, such as a spectacularly clean floor. There are huge benefits to having your tile and ground cleaned. If you have never experienced professional tile and grout cleaning, then you are in for a treat.

Benefit #1: The largest benefit to investing in this service, is that it will change the look of your whole business.

Benefit #2: The floor will look brand new, and your customers will take notice. 

Benefit #3: When your tile, and grout is clean, it changes the whole atmosphere of your business.

Benefit #4: When you properly clean your tile and grout you show your employees, and customers, how much you care about their safety and health because clean floors means that you properly removed the dirt and buildup from them and made your overall building much healthier. 

The floors will be cleaned, and then the grout would be sealed so that the dirt doesn't easily creep back into the grout. It is well worth the investment. Having your floors cleaned is an investment that will pay out over, and over again.

With proper maintenance, your floors will never get back to the dull, dirty look that they had before the cleaning. With the noticeable change of your tile and grout, the confidence in the way you do business may change forever. Your confidence is not the only thing that will increase, your customer’s confidence will increase also.

For more information on having your tile, and grout professionally cleaned, please contact us. We would be delighted to help you give your business a new look that you, and your customers will feel great about.

For more expert tips and information about our cleaning services, visit http://www.SERVPROstaugustine.com/ or like us on Facebook.  We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-829-0665. 

Cleaning up A Biohazard

6/19/2018 (Permalink)

Accidents can happen anywhere and at any time. SERVPRO St. Augustine is here to help you with all of your home or business property damage restoration needs. Our professionals are trained to handle all types of biohazard waste disposal. Services range from suicide, crime scene and vandalism, homicide and accidental death cleanup to sewage cleanup and a host of different sanitation clean up services. Our biohazard services also include filth cleanup and packrat cleanup services.
SERVPRO of St. Augustine is ready at all times. We work with experience, skill and most importantly, compassion. We're on call 24 hours a day, 7 days because your property and peace of mind is important to us. Call 904-829-0665

Natural Disasters

6/19/2018 (Permalink)

Natural disasters can be terrifying, especially if they affect your home and your loved ones. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your home, including floods, hurricanes, tornadoes, fires, and more. If one of these unfortunate events does happen, you don’t want to find yourself unprepared!  Discover the most important steps to take following a major disaster so you and your family are able to recover quickly and safely.  

1.     Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

Food and water are vital for keeping your strength up, so start your search for necessities as soon as you can. If your home no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. If you have food that needs to be cooked, you can cook it over a fire in your chimney or use a grill outside. Shelters are usually assembled by the American Red Cross  in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home is dangerous. Local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos.  Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

If a disaster has affected your home, call SERVPRO St. Augustine for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup.  Don’t wait another moment if your home has been devastated; call us today at 904-829-0665.

Hurricane Facts For Kids

6/13/2018 (Permalink)

  • A hurricane is an intense tropical storm with powerful winds and rain.

  • Other names for a hurricane include cyclone, typhoon and tropical storm.

  • While they are essentially the same thing, the different names usually indicate where the storm took place. Tropical storms that form in the Atlantic or Northeast Pacific (near the United States) are called hurricanes, those that form near in the Northwest Pacific (near Japan) are called typhoons and those that form in the South Pacific or Indian oceans are called cyclones.

  • Hurricanes usually form in tropical areas of the world.

  • Hurricanes develop over warm water and use it as an energy source.

  • Hurricanes lose strength as they move over land.

  • Coastal regions are most at danger from hurricanes.

  • As well as violent winds and heavy rain, hurricanes can also create tornadoes, high waves and widespread flooding.

  • Hurricanes are regions of low atmospheric pressure (also known as a depression).

  • The wind flow of hurricanes in the southern hemisphere is clockwise while the wind flow of hurricanes in the northern hemisphere is counterclockwise.

  • Weather in the eye of a hurricane is usually calm.

  • The eye of a hurricane can be anywhere from 2 miles (3.2 kilometres) in diameter to over 200 miles (320 kilometres) but they are usually around 30 miles (48 kilometres).

  • The winds around the eye of a hurricane are usually the strongest.

  • Hurricanes can be tracked by weather satellites and weather radar closer to land.

  • Hurricanes have led to the death of around 2 million people over the last 200 years.

  • The 1970 Bhola Cyclone that struck Bangladesh killed over 300000 people.

  • In 2005 Hurricane Katrina killed over 1800 people in the United States and caused around $80 billion dollars worth of property damage. The city of New Orleans was hit particularly hard with levee breaches leading to around 80% of the city being flooded.

Cleaning Tile and Grout

6/11/2018 (Permalink)

Running any business can be a very demanding job. Sometimes owners get so caught up in the day-to-day running of the business that they forget about some other very important things, such as a spectacularly clean floor. There are huge benefits to having your tile and ground cleaned.

Benefit #1: The largest benefit to investing in this service, is that it will change the look of your whole business.

Benefit #2: The floor will look brand new, and your customers will take notice. 

Benefit #3: When your tile, and grout is clean, it changes the whole atmosphere of your business.

Benefit #4: When you properly clean your tile and grout you show your employees, and customers, how much you care about their safety and health because clean floors means that you properly removed the dirt and buildup from them and made your overall building much healthier. 

The floors will be cleaned, and then the grout would be sealed so that the dirt doesn't easily creep back into the grout. It is well worth the investment. Having your floors cleaned is an investment that will pay out over, and over again.

With proper maintenance, your floors will never get back to the dull, dirty look that they had before the cleaning. With the noticeable change of your tile and grout, the confidence in the way you do business may change forever. Your confidence is not the only thing that will increase, your customer’s confidence will increase also.

For more information on having your tile, and grout professionally cleaned, please call SERVPRO of St. Augustine. We would be delighted to help you give your business a new look that you, and your customers will feel great about.

Call Now 

SERVPRO of St. Augustine

(904) 829-0665

2018 Hurricane Preparedness Guide For North Florida

6/10/2018 (Permalink)


Know your Flood Zone!

"Flooding is the most common natural disaster in the United States. With many low-lying areas, the St. Johns River, and other waterways, Duval County is always at risk for flooding regardless of whether a tropical cyclone is affecting our area. The impact of a tropical cyclone can vary depending on the amount of rainfall, wind intensity, high or low tide, storm surge, and wave characteristics. The St. Johns River flows north towards the Atlantic Ocean. As a storm approaches, water begins to back up the river, slowing down its flow into the Atlantic. When paired with high tides and rainfall, widespread flooding is a major threat.

FLOODWATER FACTS

• Six inches of moving water can knock over an adult

• Two feet of moving water can carry away most vehicles

• Floodwater can be electrically charged and very dangerous if there are downed power-lines

• Floodwater can contain debris, sharp objects, sewage, and microorganisms

• Floodwater can hide holes or other hazards under its surface"

For more information about flood zones and floodwater threats visit: http://www.coj.net/departments/fire-and-rescue/emergency-preparedness/get-prepared/evacuation-zones.asp

Call SERVPRO St. Augustine

(904) 829-0665

Be Ready For Anything

6/10/2018 (Permalink)

How to Prepare for a Hurricane Hurricanes are massive storm systems that form over ocean water and often move toward land. Threats from hurricanes include high winds, heavy rainfall, storm surge, coastal and inland flooding, rip currents, and tornadoes. The heavy winds of hurricanes can cause damage or destroy homes, buildings, and roads, as well as cause power, water, and gas outages. These effects can injure or kill people, disrupt transportation, and pollute drinking water. Hurricanes cause deaths and injuries primarily from drowning, wind, and wind-borne debris. The impact from hurricanes can extend from the coast to several hundred miles inland.

To find your risk, visit FEMA’s “Know Your Risk Map.” Be better prepared for this hurricane season, and learn more at ready.gov/prepare. Now/Prepare Sign up for local alerts and warnings. Monitor local news and weather reports. Prepare to evacuate by testing your emergency communication plan(s), learning evacuation routes, having a place to stay, and packing a “go bag.” Stock emergency supplies. Protect your property by installing sewer backflow valves, anchoring fuel tanks, reviewing insurance policies, and cataloging belongings. Collect and safeguard critical financial, medical, educational, and legal documents and records. During/Survive Follow guidance from local authorities. If advised to evacuate, grab your “go bag” and leave immediately. For protection from high winds, stay away from windows and seek shelter on the lowest level in an interior room. Move to higher ground if there is flooding or a flood warning. Turn Around Don’t Drown.® Never walk or drive on flooded roads or through water. Call 9-1-1 if you are in life threatening danger.

After/Be Safe Return to the area only after authorities say it is safe to do so. Do not enter damaged buildings until they are inspected by qualified professionals. Never walk or drive on flooded roads or through floodwaters. Look out for downed or unstable trees, poles, and power lines. Do not remove heavy debris by yourself. Wear gloves and sturdy, thick-soled shoes to protect your hands and feet. Do not drink tap water unless authorities say it is safe. 

Smoke Odor Removal in your Home or Business

6/9/2018 (Permalink)

When there is a fire in your home or business it can be a devastating loss. Did you know that even after the fire is out, smoke can still damage other areas of the property? The smoky odor from a fire can make the entire home or business smell horrible and smoke damage, if left untreated, can often exceed fire damage in repair and replacement costs. Fire damage repairs must begin quickly to maximize effectiveness and minimize loss due to smoke damage. 

SERVPRO of St. Augustine answers the call and immediately moves into action 24/7. Recognizing the trauma and emotional upset that occupants suffer, we work quickly and considerately to mitigate fire and smoke damage on salvageable property, such as household items, fixtures, metals and other contents. Our state-of-the science techniques and cleaning processes often prevent replacement costs, thereby reducing costs. Fire and smoke damage restoration requires knowledge and skill; our SERVPRO professionals have the expertise to do the job right.

Our trained professionals determine the full extent of fire damage, including the impact of smoke, heat and residues from fire and smoke. We keep home and business owners informed, helping to overcome their loss and restoring hope by explaining what can be saved and how, in a way property owners can understand what is happening, what to expect, and what they can do.

Our treatments always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect the floor and personal belongings. SERVPRO uses state-of-the-science techniques and cleaning solutions that can dramatically increase the likelihood of saving property without needing to replace it.

Flooding !

6/9/2018 (Permalink)

Water Damage can cost home owners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, the wood can rot and mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology. 

Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. Our commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

Call SERVPRO of ST. Augustine and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business, or insurance customer needs, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service.