Recent Posts

After The Storm

4/17/2018 (Permalink)

Any type of natural disasters can be scary, especially if they affect your home, business or your loved ones. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your home, including floods, hurricanes, tornadoes, fires, and more.  If one of these unfortunate events does happen, you don’t want to find yourself unprepared! Discover the most important steps to take following a major disaster so you and your family are able to recover quickly and safely.  

1.     Check The Damage

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

Food and water are vital for keeping your strength up, so start your search for necessities as soon as you can. If your home no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. If you have food that needs to be cooked, you can cook it over a fire in your chimney or use a grill outside. Shelters are usually assembled by the Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home is dangerous. Local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos. Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of St. Augustine with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO of St. Augustine for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup. Don’t wait another moment if your home has been devastated; call us today at 904-636-0044.

Flooding in all Shapes and Sizes

4/17/2018 (Permalink)

Flooding can come from all types of sources. Broken pipes, sprinkler systems, hurricanes and more. Floods are the most common, widespread disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even out in the desert -there is always potential for flood damage. Just because you haven't experienced a flood in the past, does not mean you never will. 20% of flood insurance claims come from low-risk or no-risk areas. On average, floods cost $3.5 billion in annual losses in the United States.

Floods can be caused by all kinds of stroms and disasters. Flooding can cause more damage in the US every year than any other type of disaster. 

 Number one rule....Stay away from flood waters. If the water is up above your ankles, "turn around, don't drown." 

If you approach a flooded road while driving, turn around and go the other way. If you get caught on a flooded road and water is rising quickly around you, get out of the car and go the higher ground as fast as you can.

If your home or business is affected by flooding call SERVPRO St. Augustine 24 hours a day (904) 636-0044.

Getting Back To Business After a Flood

4/17/2018 (Permalink)

Nobody wants to think it can happen to them and the last thing you need is a flood in your work place ! Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of toxic mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and its secondary damages such as mold growth, contact SERVPRO of St. Augustine (904) 636-0044

How We Can Help Remove That Smell

4/17/2018 (Permalink)

SERVPRO of St. Augustine knows how to remove odors from your home and your business. It's our job ! Businesses and Homeowners may be totally unaware that their home or office has an unpleasant odor.  It can be unrecognizable to them but immediately apparent to visitors on entering their home.

Candles, aerosol cans or cooking good smelling baked goods cannot get rid of the smell.  To eliminate the odor, the source of the smell first must be found and then removed.  Once this is done the affected area can be treated to rid the home of the unpleasant odor.

One of the most offensive odors to people looking for a new home is cigarette smoke.  Most buyers will not even look at or consider buying a home where smoking is allowed.  This odor will penetrate all porous materials in a home; such as carpets, furniture, window treatments, clothing, drywall, cabinets, and doors. 

Although most people love animals and consider them a part of their family, there is still an issue with pet odors.  No matter how “trained” an animal is there are always accidents, and as animals age these accidents always tend to be more common.  Urine is a bio-hazard and has to be treated as such.  And it just does not absorb into the carpet, but also the padding and subfloor.  Sometimes, the walls and floors have to be clean, sealed and treated before new paint or floor covering can be installed.  Remember!  Urine is a bio-hazard and most over the counter products will not effectively clean a bio-hazard substance. 

SERVPRO of St. Augustine has professionally trained technicians that are committed to help you rid your home of offensive odors.  Our technicians are IICRC, OSHA, EPA and State Certified in bio-hazard clean-up.  Call us at (904) 829-0665 for assistance in helping with all of your cleaning and deodorization needs.

Preparing A Hurricane List

4/11/2018 (Permalink)

You will need the following supplies when you leave your home; put them all together in a duffel bag or other large container in advance :

  • Flashlight with plenty of extra batteries
  • Battery-powered radio with extra batteries
  • First aid kit (bandages, aspirin, disinfectant swabs)
  • Prescription medications (at least a 2 weeks supply) in their original bottle, plus copies of the prescriptions.
  • Eyeglasses (with a copy of the prescription) or contacts and contact solution
  • Water (at least one gallon per person per day is recommended; more is better)
  • Foods that do not require refrigeration or cooking
  • Coolers for food storage
  • Items that infants and elderly household members may require
  • Medical equipment and devices, such as dentures, crutches, prostheses, etc.
  • Change of clothes for each household member
  • Sleeping bag or bedroll and pillow for each household member
  • Checkbook, cash in large and small bills and credit cards
  • Map of the area
  • Cell phone charger and car charger if you have one
  • Charge your laptop computer batteries
  • Digital camera, camera with film or disposable camera for before/after pictures of property
  • Books, games, toys for children
  • Disposable plates and utensils
  • Manual can opener
  • Scissors
  • Toilet Paper
  • Insect repellent, sunscreen
  • Air mattress / air pump

Examples of non-perishable food:

  • Powdered milk or evaporated milk
  • Canned meats/fish
  • Canned fruits and vegetables
  • Jello and pudding cups
  • Canned soups
  • Dry fruit and nuts
  • Cereal
  • Crackers
  • Instant coffee/tea
  • Instant noodles

Important papers to take with you:

  • Driver's license or personal identification
  • Social Security card
  • Proof of residence (deed or lease)
  • Insurance policies
  • Birth and marriage certificates
  • Stocks, bonds, and other negotiable certificates
  • Wills, deeds, and copies of recent tax returns

Mold Prevention

2/21/2018 (Permalink)

Mold Damage

Mold loves moisture and cannot thrive without it. Mold often develops in areas where there has been water damage from a broken pipe, leaking window or roof, or after a basement flood. Many homes develop mold issues in bathrooms without adequate ventilation and closets that share a wall with those bathrooms. Mold causes the deterioration of ceiling tiles, grout, caulking around tubs and showers and it destroys any type of paperboard quickly.

How to Stop Mold

The key to eradicating mold indoors is to cut off its moisture supply. Mold thrives in moist, humid conditions. Eliminate those conditions and you can stop mold growth and prevent its return. Quick extraction of flood water is the first step. Whether it’s seepage from foundation cracks, a leaky roof or a broken water line, that standing water needs to be removed quickly.

After any standing water is removed, the drying and de-humidification process can begin. Remember, it’s all about removing moisture, including excess moisture in the air. Dehumidifiers and fans can be a great help during this part of the mold removal process.

Area rugs will need to be removed, cleaned and dried and wall-to-wall carpeting may need professional cleaning to remove all traces of mold and its musty smell. Depending on the situation, furniture, draperies and other upholstered items also will need cleaning. Remove any cardboard boxes that have been contaminated with mold and only transfer their contents to totes after everything has been inspected and treated for mold growth.

In the bathroom: For mold issues in bathrooms, make sure the room has a working exhaust fan (which usually installed in the ceiling near the light fixture). Run the exhaust fan whenever anyone takes a shower or a bath to reduce as much humidity (moisture) from the air. Wipe down bath and shower tiles after use to keep moisture to a minimum and inhibit the growth of mold.

SERVPRO St. Augustine knows how to stop mold growth effectively and how to prevent mold from returning to your home. When you discover mold in your home, don’t hesitate. Contact the mold remediation people @ SERVPRO St. Augustine We have with more than 35 years of experience, we have the expertise to deal with mold safely. You won’t have to worry about the mold spreading to other areas of your home or it affecting your family and pets during the remediation process.

 Call SERVPRO St. Augustine/7/365. Contact us at 904-246-6118 for all your microbial, water, fire, smoke damage or other cleaning needs.

Getting Life Back To Normal

2/21/2018 (Permalink)

Be it a flood, hurricane, tornado or broken pipe. your loved ones. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your home, including floods, hurricanes, tornadoes, fires, and more.  If one of these unfortunate events does happen, you don’t want to find yourself unprepared!  Discover the most important steps to take following a major disaster so you and your family are able to recover quickly and safely.  

1.     Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt.  If you have any nearby neighbors, see if they are in need of any help.  Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

Food and water are vital for keeping your strength up, so start your search for necessities as soon as you can.  If your home no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays.  If you have food that needs to be cooked, you can cook it over a fire in your chimney or use a grill outside.  Shelters are usually assembled by the Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home is dangerous.  The Federal Emergency Management as well as local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos.  Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information.  Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of St Augustine with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO for all your cleanup needs!  Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup.  Don’t wait another moment if your home has been devastated; call us today !

How To Manage Mold

2/21/2018 (Permalink)

When there's water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health problems and can significantly damage your property.

The mold cleanup and restoration process begins when you call SERVPRO of St. Augustine at 904-246-6118. Our highly qualified staff will ask a series of questions to help determine the necessary equipment, personnel, and resources needed.

Your property with be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. 

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure. This hel;ps keep mold spores from spreading and causing secondary damage.

Specialized filtration equipment captures microscopic ,mold spores out of the air. SERVPRO of St. Augustine utilizes powerful air scrubbers and HEPA vacuums to prevent the spread of harmful mold spores while mold remediation is in progress.

The mold remediation process depends on the amount of mold growth and the types of surfaces it is growing on. Antifungal and antimicrobial treatments are used to eliminate mold colonies from forming. Removing and disposing of porous mold contaminated materials like drywall and flooring, may be necessary when mold growth is heavy.

SERVPRO of St. Augustine Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning products and techniques to sanitize your belongings.

Depending on the level of mold damage, drywall, subfloors, and other building materials  may be removed. Restoration may involve repairs such as reconstruction, replacing drywall, painting, installing new carpet.

After the Fire

2/20/2018 (Permalink)

Fire Damage

After a house fire, you are anxious to enter your home, but do not touch the carpets, draperies, upholstered furniture or clothing. They are likely covered with soot, which is oily, and it stains easily. Soot includes fine black particles, consisting mainly of carbon, as well as acids, chemicals, metals, soils and dust. Its removal should be handled by SERVPRO, professional fire remedial experts.

A common residential fire results in the burning of a variety of materials, from wood, paper, plastics, foams, fabrics, wool, wood products, synthetics and asbestos containing materials. Fire damage to St. Augustine residential and/or commercial buildings will result in soot contamination. Exposure to soot may occur via the eyes, skin, inhalation and ingestion.

Airborne soot particulates are invisible, thus after a fire you may unknowingly be affected. Soot particles can enter the bloodstream and cause a variety of health issues. Firefighters today are very well-trained in safety, plus they were protective gear, yet they experience a higher incidence of respiratory problems than the public.

After a fire and after its flames are extinguished, there still exists some safety risks. Soot is just one of the secondary fire residue risks, which cause damages. Not all soot residues are the same. There are different types of soot which are easier to clean than other types. SERVPRO professionals will clean any of four different types: dry smoke, wet smoke, protein smoke, and fuel oil smoke residues.

Industry issued safety equipment are essential in reducing possible exposure to dangerous soot conditions, including water related health problems from firefighting efforts. The fire restoration professionals at SERVPRO of St. Augustine use IICRC professional tools and industry approved remediation methods. Our knowledge and expertise are at the heart of a thorough and safe fire restoration. Call us at (904) 246-6618 and let us help restore your property back to normal.

What You Need to Know About Mold

2/20/2018 (Permalink)

How do we know when we need to worry about mold ?

Mold becomes a problem inside a home or business when there's excessive humidity or moisture for an extended period of time. The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing. Even high humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It's always best to have the mold evaluated and removed by a certified professional.

Mold can grow almost anywhere in a home or business if conditions permit. If there is visible growth on painted wall surfaces, property owners should be concerned about what may be growing on the wall's opposite side. The environment inside the walls of a house often differs drastically from the outside and could create a perfect haven for mold. If the wall remains wet for a prolonged period, it's almost guaranteed that the mold growth on the backside will be worse than on the front. At that point, containing the work space and removing moldy materials, followed by cleaning of salvageable framing, are the best options.

Certified professionals have the training and experience to:

  • Identify moisture sources
  • Evaluate mold growth (visible or suspected)
  • Contain damage to the smallest area possible
  • Physically remove contamination
  • Dry materials to ensure that mold will not return
  • Perform or recommend procedures for returning property to a preloss condition

SERVPRO of St. Augustine has professional technicians that are IICRC certified and trained in mold remediation and we are a State of Florida licensed mold remediation company.