SERVPRO of St. Augustine Employee Photos

Steve Aarchuleta

Steve Aarchuleta

Steve Aarchuleta has been with SERVPRO of St. Augustine's Production Team since 2016. He is currently in training for the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician.

Benjamin Alcorn

Benjamin Alcorn

Benjamin Alcorn is the General Manager of SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. He has over 10 years of management experience. Benjamin studied business management, finance, and accounting at Michigan State University before moving to Jacksonville. With over 20 years in the hospitality industry, Benjamin brings expertise in customer service, team management, and process management to our SERVPRO franchises. He completed SERVPRO Industries Inc.'s Franchise Ownership Training in 2016. Benjamin also holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician.

Contact Benjamin by email at: benjamin@SERVPROmandarin.com, or by phone at 904-246-6118.

Benjamin is a Jacksonville Chamber of Commerce Trustee. He is a member of the Downtown Council of the Jax Chamber and serves on the 'Paw Prints Committee' and is a fundraising volunteer for First Coast Blessings in a Backpack.

Lauren Braddock Alcorn

Lauren Braddock Alcorn

Lauren Braddock Alcorn is the Business Development Representative for SERVPRO of The Beaches/Ponte Vedra, and serves South Ponte Vedra Beach, Ponte Vedra, Ponte Vedra Beach, and Palm Valley in North East St. Johns County. Email Lauren at: laurenbraddock@SERVPROmandarin.com or call 904-829-0665 for a complimentary safety analysis of your commercial structure. Learn how our ERP program (Emergency Ready Profile) can prepare your business or commercial building for 'Whatever Happens." Lauren also holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician, and has completed SERVPRO Industries, Inc.'s Franchise Ownership Training Program.

Lauren is a member of the St. Johns County Chamber of Commerce, and the Ponte Vedra Beach Division of the St. Johns County Chamber. She also serves on the Board of First Coast Blessings in a Backpack for both St. Johns and Duval Counties, and is a Team Leader for Making Strides Against Breast Cancer's annual cancer walk.

Andrew Braddock

Andrew Braddock

Andrew Braddock is an Estimator and Product Evaluations Specialist for SERVPRO of St. Augustine. He has worked in our SERVPRO franchises for the past 12 years, and has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) as a Water Removal Technician, OSHA/EPA Lead Paint Safety, & the Employee Certification Training Program through SERVPRO. For a fire, water, or mold loss, or questions, call Andrew for an estimate 904-829-0665 or email at arb81087@gmail.com.

Robin Braddock

Robin Braddock

Robin Braddock is the Owner of SERVPRO of St. Augustine along with Tom Braddock. She has 36 years of experience in the restoration industry, having purchased her first SERVPRO franchise, SERVPRO of St. Augustine in 1981. Robin has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, is a certified DryBook user, and has completed the DRI EAZ Education Restorative Drying 101. Email Robin today at: robin@SERVPROmandarin.com

Tom Braddock

Tom Braddock

Tom Braddock is the Owner of SERVPRO of St. Augustine along with his wife Robin Braddock. He has 40 years of experience in the restoration industry, and 35 years of experience as a franchise owner. Tom worked as a Technician beginning in 1976 for SERVPRO of Tallahassee while attending Florida State University. He purchased his first SERVPRO franchise, SERVPRO of St. Augustine in 1981. Tom has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He also has continuing education certification in OSHA/EPA Lead Paint Safety from AAA Construction School, Inc. and the Employee Certification Training Program through SERVPRO. Email Tom today at: tom@SERVPROmandarin.com

Robert Calloway

Robert Calloway

Robert Calloway has been with SERVPRO of St. Augustine, Mandarin, and The Beaches/Ponte Vedra since 2016. Robert comes to us with his HVAC license. He is a technician and currently in training for the IICRC Water Restoration Technician certification.

Tim Gomez

Tim Gomez

Tim Gomez is a new addition to the SERVPRO family at SERVPRO of Mandarin, The Beaches/Ponte Vedra, and St. Augustine. Tim has over 4 years of experience in carpet cleaning and restoration. He is a technician and currently in training for the IICRC Water Restoration Technician certification.

Lorie Harlow

Lorie Harlow

Lorie Harlow is the Office Manager at SERVPRO of St. Augustine. She joined our team in January of 2016. Lorie's professional experience includes Region Administrator for nonprofit and profit organizations. She has a Bachelors of Arts in Psychology Art from Western Kentucky University. Lorie has served on several HOA Boards and brings that experience, along with her managerial skills to our team. Lorie has an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. She thrives when taking on new challenges and is 'SERVPRO Ready' to take ownership of each customer and their needs. Email Lorie today at: lorie@SERVPROmandarin.com or call 904-829-0665 for her assistance.

Jake Hoke

Jake Hoke

Jake Hoke is a Technician on the Production team and is currently in training for the Institute of Inspectin Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. He brings an energetic and fun personality to every job and always puts the customers concerns at the top of his priority list! Call (904)829-0665 to request Jake for all your cleaning needs!

John Howard

John Howard

John Howard is the Business Development Representative for SERVPRO of St. Augustine and SERVPRO of Mandain. John comes to us from the Insurance Industry and can help you with your Insurance Claim and questions. John is a Priority Responder, 'SERVPRO Ready' to give you quick assistance with fire, water, mold, or bio-hazard damage. If you are a Commercial Property Manager, Commercial Insurance Agent, Commercial Real Estate Agent, Property Manager, or Assisted Living Facility call John at (904)814-3224, or email him at: john@SERVPROmandarin.com. Learn how SERVPRO’s Commercial Services and our Emergency Ready Profile (ERP) can bring value to your business. John holds the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician.

John is also heavily involved in the St. John's County Chamber of Commerce as an Ambassador. John was 'Associate of the Year' for the St. John's Builder's Council of the Northeast Florida Builder's Association (NEFBA) in 2016.

Rodney Lewis

Rodney Lewis

Rodney Lewis is a Production Manager with over 20 years of experience in the cleanup and restoration industry. He currently holds Institute of Inspection Cleaning and Restoration Certifications (IICRC) in Carpet Cleaning, Odor Control, Water Damage Restoration, Applied Microbial Remediation, Carpet Repair & Reinstallation and Color Repair. Rodney is also a certified Journeyman in Water Restoration and holds the Employee Certification Training Program through SERVPRO. Rodney has a strong passion for helping others through their time of distress, and always places an emphasis on making sure the job is done right, the first time! Call (904)829-0665 or email rodney@SERVPROmandarin.com to request Rodney for your next cleanup or restoration job. You won’t be disappointed!

Lisa Lockwood

Lisa Lockwood

Lisa Lockwood is an Administrative Assistant with SERVPRO of St. Augustine, The Beaches/Ponte Vedra, and Mandarin. She has been working with our SERVPRO franchises since 2016. Lisa holds an IICRC (Institute of Cleaning Restoration Certification) certificate as a Water Restoration Technician. She is ready to take your call at 904-829-0665, and answer any questions you may have on Mold, Fire, Water, Cleaning, BioHazard, Storm Damage, and Commercial Large Loss. Email Lisa at: lisa@SERVPROmandarin.com.

Ellen Taylor

Ellen Taylor

Ellen Taylor is the Business Development Representative for SERVPRO of St. Augustine, The Beaches/Ponte Vedra, and Mandarin. She is a former small business owner and has over 10 years of outside sales experience. Ellen is a Priority Responder, 'SERVPRO Ready' to help should you have fire, water, mold, or bio-hazard damage emergency. She holds an IICRC certificate as a Water Restoration Technician. If you are a Commercial Property Manager, Commercial Insurance Agent, Commercial Real Estate Agent, Property manager, or Assisted Living Facility in St. Augustine, St. Johns, the Jacksonville Beaches, or Ponte Vedra Beach, call Ellen at 904-540-6618, or email her at: ellen@SERVPROmandarin.com. Learn how SERVPRO’s Commercial Services and our Emergency Ready Profile (ERP) can bring value to your business.

Ellen is a member of the St. Johns County Chamber of Commerce, the Ponte Vedra Beach Division of St. Johns County Chamber of Commerce, and the St. Augustine & St. Johns County Board of Realtors.

Jabora Thomas

Jabora Thomas

Jabora Thomas is a Crew Chief for SERVPRO of St. Augustine. She has 11 years of experience in the Restoration Industry, and has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, Water Removal Technician, IICRC in Fire Damage Restoration, and the Employee Certification Training Program through SERVPRO. Jabora values customer service and education above all else, and strives to make sure her home and business owners are confident in the job her team is performing.

Jabriel Walden

Jabriel Walden

Jabriel Walden is a Technician at SERVPRO of St. Augustine, The Beaches/Ponte Vedra, and Mandarin. Jabriel graduated from Tulsa welding school. He is currently in training for the IICRC Water Restoration Technician certification.