Recent Posts

Smoke Damage

2/24/2020 (Permalink)

When there is a fire in your home or business it can be a devastating loss. Did you know that even after the fire is out, smoke can still damage other areas of the property? The smoky odor from a fire can make the entire home or business smell horrible and, if left untreated, can often exceed fire damage in repair and replacement costs. Fire damage repairs must begin quickly to maximize effectiveness and minimize loss due to smoke damage. 

SERVPRO of St. Augustine answers the call and immediately moves into action 24/7. Recognizing the trauma and emotional upset that occupants suffer, we work quickly and considerately to mitigate fire and smoke damage on salvageable property, such as household items, fixtures, metals, and other contents. Our state-of-the-science techniques and cleaning processes often prevent replacement costs, thereby reducing costs. Fire and smoke damage restoration requires knowledge and skill; our SERVPRO professionals in St. Augustine have the expertise to do the job right.

Our trained professionals determine the full extent of fire damage, including the impact of smoke, heat and residues from fire and smoke. We keep home and business owners informed, helping to overcome their loss and restoring hope by explaining what can be saved and how, in a way property owners can understand what is happening, what to expect, and what they can do.

SERVPRO of St. Augustine's treatment always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect the floor and personal belongings. 

Safety First

2/24/2020 (Permalink)

Having smoke alarms in your home is a number one priority in helping get you out in case of an unexpected fire. Smoke Alarms can save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial spaces, check your state requirements or contact the local Fire Marshall to help ensure all codes are met.

Test Smoke Alarms monthly using the test button. Smoke alarms without batteries that are wired into the home, need to be replaced every ten years, regardless of if they seem to still be working. Other types of alarms need their batteries replaced once a year, and the unit itself replaced every ten years. If the alarm chirps "low battery", take the proper steps to replace the unit or batteries immediately. Don't put it off, you may forget.

In larger commercial facilities, hard-wired or wireless smoke detectors offer benefits like, not needing to be tested as often, and activating in the entire building, even if the smoke is in just one area.

If you need help installing a smoke detector or alarm contact your local fire department, a licensed electrician, or the American Red Cross.


2/24/2020 (Permalink)

Developing individuals - one hero at a time. Much of the work that the SERVPRO® production team produces involves things that other people are unwilling or unable to do. Many people cannot handle the unglamorous, labor-intensive and detailed work that comes along with fire and water restoration. We take pride in who we are and what we do. We are a critical piece of restoring structures, contents, and personal lives. Many times there may be situations that affect our homes and businesses that are out of your control. Let the heroes at SERVPRO of St. Augustine help. Not only do we have a faster response time, but here at SERVPRO of St. Augustine we truly care about our customers. So much so that we have even been called heroes! 

Winter Worries

2/10/2020 (Permalink)

Winter season is upon us and there are lots of factors that could cause fires in your home or business. In an effort to keep our homes and workplaces cozy, many of us use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. Did you know heating equipment is the number 1 cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of heating-related fire.

  • Keep anything flammable at least 3 feet away from heating equipment, like a furnace, fireplace, wood stove, or a portable space heater. Have a "kid-free zone" around space heaters.
  • Make sure the fire place has a sturdy screen to stop sparks.
  • Remember to turn portable heaters off before leaving the room, or going to bed.
  • Always use the right kind of fuel.
  • Have heating equipment and chimneys inspected every year.
  • Test smoke alarms monthly.

In the unfortunate event that your property suffers fire damage, contact SERVPRO of Jacksonville Beach/Ponte Vedra at 904-246-6118.

SERVPRO and Storms

2/3/2020 (Permalink)

Storms come in and out of our lives in many forms. Should it be a natural disaster we are here. Not just a catchy tag line, the commitment from SERVPRO of St. Augustine is to be there when you need us most!

Whether your home or business is facing disaster, SERVPRO of St. Augustine is equipped to deal with fire, flood, and widespread disaster. The National SERVPRO System has resources in place to respond quickly and effectively. SERVPRO's National Response Team is always poised, ready to back-up our local franchise, just like in the case of Hurricane Matthew in October of 2016.

SERVPRO professionals from Macon, Georgia; Sarasota, Florida; Bay County, Florida; and Lakeland, Florida came to work with our crews directly, while SERVPRO Storm Teams from Mobile, Alabama came to help the customers we just couldn't reach. When a whole city seems affected, SERVPRO can handle anything.

Be Prepared

1/7/2020 (Permalink)

Even if an an emergency escape plan is not required for all businesses under the Occupational Safety and Health Administration (OSHA), it recommends your building have an emergency action plan to protect yourself, employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan.

Organize emergency preparedness procedures and share them with your employees.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure that all exits are marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed evaluate how well the plan worked. You may need to make improvements.

Water Water Everywhere

1/7/2020 (Permalink)

Broken water pipe, busted hot water heater, leaking dishwasher, broken ice maker line, washing machine over flowing, torrential rain, flooding, or sewage backup, they all likely lead to the same result: Water Damage. Water Damage can wreak havoc on your home if proper water removal and drying doesn't become a priority after it's discovered. While you likely already know the importance of proper water mitigation following a water loss, there’s still a lot that may surprise you about water damage situations. With that in mind, here are some essentials you should know about water damage remediation: 

  1. The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard: Category 1, Category 2 and Category 3. Category 1 is generally sanitary water, Category 2 is significantly contaminated water, and Category 3 is grossly contaminated water. The category of water on any loss will dictate how it's restored as well as how much can be salvaged.
  2. Mold can begin to grow within 48 to 72 hours. All it needs to thrive is spores, a food source (i.e. wood, drywall, etc.), the right temperature (i.e. high humidity) and moisture.
  3. Fast action is crucial.Whether you're experiencing residential water damage or commercial water damage, to begin processing an insurance claim, your agent needs to know about a water damage situation immediately. The agent needs to know what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets.

Emergency Water Damage Restoration Services 

It’s also worth emphasizing how important quick response time is, and that's where we can help you in your time of need. SERVPRO of Mandarin will arrive on scene within 1 hour of receiving your call and get to work. Our IICRC certified technicians first inspect the property for safety concerns, develop a structural drying plan, extract all water, set up the appropriate equipment to dry the affected area, etc. Our highly-trained technicians use industry proven water mitigation and drying techniques to efficiently remove moisture from deep within the floor, walls and even the hardest-to-reach areas of the home. It's this fast response time, proven water damage mitigation techniques and cutting edge equipment that help result in lower repair costs and/or limited contents damage.

For more information about water damage restoration contact us at SERVPRO St Augustine !

Accidents Happen

1/7/2020 (Permalink)

One is fully never prepared for an accident or injury. Accidents can happen anywhere and at any time. SERVPRO of St. Augustine is here to help you with all of your home or business property damage restoration needs. Our professional technicians are trained to handle all types of biohazard waste disposal. Services range from suicide, crime scene and vandalism, homicide and accidental death cleanup to sewage cleanup and a host of different sanitation clean up services. Our biohazard property restoration services also include filth cleanup and packrat cleanup services.
SERVPRO of St. Augustine technicians are highly trained in rapid response. We work with experience, skill and most importantly, compassion. We're on call 24 hours a day, 7 days a week, because your property and peace of mind depend on it! Call 904-246-6118 now!

Commercial Cleaning Services

1/7/2020 (Permalink)

Office buildings and keeping them clean.Whether you need cleaning for a commercial office or require industrial cleaning services, your St. Augustine SERVPRO Professional can help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO Franchise Professional. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO professionals to make your workspace or warehouse look its very best.

A SERVPRO St. Augustine Professional will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Happy New Year

1/7/2020 (Permalink)

Happy New Year everyone !

With each new year brings the opportunity for new beginnings! Make 2020 the year you resolve to be READY. SERVPRO of St. Augustine wants to help ensure you enjoy a safe and happy new year by helping you be prepared for anything the year may have in store.

Did you know, up to 50 percent of businesses that suffer a disaster may never reopen? Of the businesses that do survive a disaster, the overwhelming majority had an emergency preparedness plan in place. Let SERVPRO help you build an emergency preparedness plan for your property.

Make your resolution one that helps protect your business. Call SERVPRO of St. Augustine today at 904-829-0665 to learn how we can get you "Ready for whatever happens" in the new year.