Recent Posts

Holiday Fire Facts

12/18/2018 (Permalink)

The holidays are a great time for family and friends to gather and celebrate. Many times there are fire hazards in our homes caused by our holiday decorations as well as electrical issues in our home. Here are a few fire facts :

* One of every three fires is caused by electrical problems.

* Although Christmas tree fires are not common, when they do occur, they are more likely to be serious. On average one of every reported home Christmas tree fires results in a death compared to an average of one death per 144 total reported home fires.

* A heat source too close to the tree causes one in every four tree fires.

* Two out of five home decoration fires are started by candles.

* One third of all candle fires start in the bedroom.

SERVPRO Heroes

12/18/2018 (Permalink)

Water Damage SERVPRO Heroes Ready and waiting !

Developing individuals - one hero at a time. Much of the work that the SERVPRO® production team produces involves things that other people are unwilling or unable to do.  Many people cannot handle the unglamorous, labor intensive and detailed work that comes along with fire and water restoration. We take pride in who we are and what we do.  We are a critical piece to restoring structures, contents, and personal lives. Many times there may be situations that affect our homes and businesses that are out of your control. Let the heroes at SERVPRO St. Augustine help. Not only do we have a faster response time, but here at SERVPRO St. Augustine we truly care about our customers. So much so that we have even been called heroes ! 

How Water Damage Can Affect Your Business

10/26/2018 (Permalink)

Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of toxic mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully re mediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, non ventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and its secondary damages such as mold growth.

Dry Me Out

10/26/2018 (Permalink)

When water affects your life getting dry is our number one goal. After a flood and water damage getting dried out is a number one priority to minimize dangerous after effects. Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO  St. Augustine Professionals are trained in the science of drying and follow strict industry approved standards. If your business suffers from water damage, our beaches SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium an try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage, like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

The Water You Don't See

10/26/2018 (Permalink)

Even small water damages have the potential to cause serious structural damage over time. The key to avoiding future problems is to call SERVPRO St. Augustine as soon as a water damage occurs.

We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools our local St. Augustine Professionals use during a water damage.

Moisture sensors are used to detect moisture in carpets, baseboards, walls, and flooring.

Moisture meters are used to determine the actual moisture content in various materials. These readings allow SERVPRO of St. Augustne to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. Our IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conducive to drying.

We Can Get You Dry !

10/26/2018 (Permalink)

After water intrusion changes your life the next step is to get dry. Getting dry is our number one goal. After a flood and water damage getting dried out is a number one priority to minimize dangerous after effects. Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO of St. Augustine Professionals are trained in the science of drying and follow strict industry approved standards. If your business suffers from water damage, our beaches SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium an try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage, like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

Water Conservation

6/26/2018 (Permalink)

Water conservation is something that we can all participate in, even in areas where water seems abundant.  In addition to saving money on your water bill, water conservation helps prevent water pollution in nearby lakes, rivers and local watersheds.

Saving water at home does not require any significant cost outlay. For example, 75% of water used indoors is in the bathroom, and 25% of this is for the toilet. The average toilet uses 4 gallons per flush. You can invest in a ULF (ultra-low flush) toilet which will use only 2 gallons per flush. But you can also install a simple tank bank, costing about $2, which will save .8 gallons per flush. This saves 40% of what you would save with the ULF toilet. Using simple methods like tank banks, low-flow showerheads and faucet aerators you can retrofit your home for under $100.

Using water-saving features you can reduce your in-home water use by 35%. The average household, which uses 130,000 gallons per year, could save 44,00 gallons of water per year. On a daily basis, the average household, using 350 gallons per day, could save 125 gallons of water per day. The average individual, currently using 70 gallons per day, could save 25 gallons of water per day.

Water Classes Clean to Black

6/25/2018 (Permalink)

When your home or business is damaged by water damage, understanding the types of water is essential to clean-up. There are three types of water. Clean water, or category one water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water, or category two water, is used to classify water that is slightly contaminated. Clean water can become gray water if left untreated, allowing bacteria to form. Black water, or category three water, is water that has been contaminated by sewage or a natural disaster. This water type should always be handled by licensed, trained professionals. When water damage occurs trust local SERVPRO.

Consider taking the following precautions while waiting for help to arrive, to minimize secondary damage.

Damage from Clean Water:

-Shut off water source if possible.

-Remove as much access water as possible with mops and towels, wiping excess water from wood furniture.

-Turn off circuit breakers in wet areas of your home or business.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art objects, and other items that may be sensitive and move them to an unaffected area.

-Do not leave books, newspapers, or magazines on wet carpets or floors. They may cause staining.

-Do not use your household vacuum to remove water. There is danger of electrical shock.

-Do not turn on ceiling fixtures. Do not enter rooms where ceilings are sagging. It could be dangerous.

Damage from Contaminated Water:

-Avoid all contact with sewage and items contaminated with sewage.

-Do not walk through wet and contaminated areas.

-Do not turn on the HVAC system.

-Do not use house hold fans to try to dry the structure.

-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Odor Removal

6/24/2018 (Permalink)

Homeowners may be totally unaware that their home has an unpleasant odor.  It can be unrecognizable to them but immediately apparent to visitors on entering their home.

Candles, aerosol cans or cooking good smelling baked goods cannot get rid of the smell.  To eliminate the odor, the source of the smell first must be found and then removed.  Once this is done the affected area can be treated to rid the home of the unpleasant odor.

One of the most offensive odors to people looking for a new home is cigarette smoke.  Most buyers will not even look at or consider buying a home where smoking is allowed.  This odor will penetrate all porous materials in a home; such as carpets, furniture, window treatments, clothing, drywall, cabinets, and doors. 

Although most people love animals and consider them a part of their family, there is still an issue with pet odors.  No matter how “trained” an animal is there are always accidents, and as animals age these accidents always tend to be more common.  Urine is a bio-hazard and has to be treated as such.  And it just does not absorb into the carpet, but also the padding and subfloor.  Sometimes, the walls and floors have to be clean, sealed and treated before new paint or floor covering can be installed.  Remember!  Urine is a bio-hazard and most over the counter products will not effectively clean a bio-hazard substance. 

SERVPRO of St. Augustine has professionally trained technicians that are committed to help you rid your home of offensive odors.  Our technicians are IICRC, OSHA, EPA and State Certified in bio-hazard clean-up.  Call us at (904) 829-0665 for assistance in helping with all of your cleaning and deodorization needs.

What to Do After A Flood

6/24/2018 (Permalink)

While damage to a building after a flood is a given, flood contamination risks often come as a surprise to occupants of a building affected by water inundation. There’s more to worry about than just wet carpets, so keep flood contamination risks in mind when contemplating the clean-up of a flooded building.

First, consult with a qualified water damage remediation expert before re-entering a flood-damaged building to make sure other, more lethal threats such as live electricity and potential structural collapse have been mitigated.

Sewage Contamination

Work under the assumption that any water you contact may be raw sewage or tainted by raw sewage.

  • Wear protective clothing including, boots, gloves, eye protection and some sort of approved face mask to protect against respiratory illness.
  • Wash your hands frequently while you’re in the home. Don’t eat or drink without thorough washing first.
  • Don’t eat any food contacted by water during the flood. If you need water, use bottled water until the safety of the local drinking water has been verified.
  • Clean and bandage any minor cuts or scrapes immediately before continuing any clean-up work.

Chemical Contamination

Industrial chemicals that overflow during a flood, pesticides picked up by flood waters and gasoline and oil are all common contaminants that pose a threat after flood waters recede. Local toxic waste disposal sites inundated by a flood may also release dangerous substances into the water.

  • Wear protective clothing, gloves, boots, eyewear and respiratory protection.
  • Be alert to any symptoms of exposure to toxic chemicals, including headaches, dizziness, nausea, and skin rashes. Discontinue clean-up work and seek medical help immediately.

For a professional assessment of flood contamination risks and advice on how to protect yourself, contact the water damage experts at SERVPRO of St. Augustine – 904-829-0665.